PRLog (Press Release) – May 05, 2011 – According to J.D. Power and Associates' latest survey of Lexus owner's customer satisfaction indicates that most Lexus Massachusetts customers are satisfied. Inskip Lexus, your Boston Lexus dealership, is pleased that their brand was rated as the top automaker for customer satisfaction.
The well-respected J.D. Power and Associates has conducted an annual customer satisfaction survey for the past thirty years. Lexus was not part of the first ten surveys. Of the twenty times that i automobile news newsmatic.com/771/first-drive-and-review-2012-audi-a6.html">first drive audi a6 t has been included, this automaker was a customer satisfaction leader fourteen times. This is the third year in a row that Lexus has been the highest ranked automaker in the survey.
Lexus National Manager, Debbie Pattullo, said that she is pleased that Lexus' worldwide focus on premium customer service has resulted bmw M5 specification in a high level of buyer satisfaction in the very influential and competitive United States market. Lexus had a score of 846 out of a possible 1000-point scale. This is 27 points higher than the average for the segment and the overall highest score of any automaker.
In addition to customer satisfaction, J.D. Power and Associates runs a dependability survey that looks at real world, long-term quality and dependability. For the 2011 Vehicle Dependability Survey, Lexus was named the second most reliable vehicle maker. The Lexus RX was deemed the most reliable mid-size premium crossover SUV. Four other Lexus cars rated in the top three for their segment. Pattullo said that Lexus has shown that "its luxury features and advanced technology are matched by all important reliability."Boston Lexus dealership, Inskip Lexus, is very pleased and proud of how Lexus has performed on the J.D. Power and Associates' surveys. Lexus Massachusetts buyers are invited to see all that Lexus has to offer its customers.
About Inskip Lexus: Inskip Lexus is located near Providence, Rhode Island and serves all of New England. This Lexus Massachusetts dealership won the "2009 Elite of Lexu ni ssan GTR specification s Award" which is given to dealers that have outstanding sales, service, and overall customer support. This dealership's goal is to ensure complete customer satisfaction.
Lexus of Warwick 1095 Centerville Road Warwick, RI 02886 http://www.lexusofwarwick.com/
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